Shipping & Delivery Policy
Shipping Policy
At Hudson & Rose, we are committed to delivering your orders promptly and efficiently. This shipping policy applies exclusively to customers in the United Kingdom.
Order Processing
- Order Cutoff Time: Orders placed before 17:00 UK Time (Monday to Friday) will be processed on the same business day. Orders received after this time will be processed on the next business day, which may add one day to the estimated delivery time.
- Handling Time: 1 to 2 business days (Monday to Friday). During this period, we prepare your order for shipment.
- Transit Time: 3 to 5 business days (Monday to Friday). Once dispatched, your order will be in transit to your delivery address.
Shipping Carriers
We partner with reputable carriers to ensure your package arrives safely:
- DHL
- UPS
- FedEx
- Royal Mail
Shipping Costs
We are pleased to offer free shipping on all orders within the United Kingdom. There is no minimum order quantity required, and all our products are delivered directly to your doorstep at no additional cost.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number. You can track your package using our Order Tracking page.
Contact Us
We are here to assist you! Feel free to reach out for any questions, assistance, or feedback.
Shop Name: Hudson & Rose
Company Information: Peak Services B.V.
Address: De Wieken 17, 5437 BM, Beers, The Netherlands
Email: support@hudsonandrose.com
Tel: +31 683 109 197
FAQ: Visit our Frequently Asked Questions page for quick answers.
Customer Service Hours:
- Monday to Friday: 08:00 – 18:00
- Saturday and Sunday: 10:00 – 16:00
We strive to respond to all inquiries within 24 hours.
Get in touch with us
We will respond to your request within 24 hours