• American Express
• Apple Pay 
• Google Pay
• Maestro
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• PayPal
• Shop Pay
• Union Pay
• Visa

Yes, we offer free shipping within the United Kingdom. For more information you can check our Shipping & Delivery Policy.

Once your order is shipped, you’ll receive a tracking link via email. You can also track your order at any time by visiting our Order Tracking page.

You can check our Shipping & Delivery Policy for more information

If you’re not satisfied, you can return items within 14 days of receiving them. For more information you can check our Return & Refund Policy.

Once we’ve received and inspected your return, refunds are processed within 7 business days. The amount will be credited back to your original payment method. Please check our Return & Refund Policy for further details.

Currently, we do not offer exchanges. However, you can return your item for a refund and place a new order for the replacement.

You can check our Return & Refund Policy for more information.

Yes, items must be returned in original condition (unworn, undamaged, and with tags attached).

For hygiene reasons, we cannot accept returns on earrings, bodysuits, or any intimate apparel. Please refer to our Return & Refund Policy for more details.

If you receive a damaged or incorrect item, please contact our customer support team within 14 days of receiving your order.

Send us an email at support@hudsonandrose.com or via our Contact page with your order number and photos of the product. We’ll promptly assist with a replacement or refund.

If you need to cancel your order, please contact us as via our Contact page or mail us at support@hudsonandrose.com as soon as possible. We can only cancel orders that have not yet been processed.

Once your order has shipped, it cannot be canceled, but you can initiate a return after receiving it.

If you need to update your shipping address, please contact us as via our Contact page or mail us at support@hudsonandrose.com as soon as possible.

We will do our best to accommodate changes if the order hasn’t yet shipped.

If your order hasn’t arrived within the expected delivery timeframe, please check your tracking information first.

If there’s no update, contact us via our Contact page or email us at support@hudsonandrose.com, and we’ll assist in locating your package.

Your order number is in your order confirmation email.

If you can’t locate this, contact us via our Contact page or email us at support@hudsonandrose.com with your name and email address used for the purchase.

Our dedicated customer support team is here to help. You can reach us via our Contact page or email us at support@hudsonandrose.com. Our team responds to inquiries within 24 hours.

Yes! You may use a gift card and promo code simultaneously during checkout.